In this sixth installment of our “Applications of AI” series, we’ll continue exploring companies that are pushing the envelope of AI technology, and forging a path for new solutions.

CognitiveScale designs customer service AI apps for healthcare, insurance, financial services, and digital commerce. Its products are built on its “Cortex” augmented intelligence platform; and can be used by companies to design, develop, deploy, and manage enterprise-grade AI systems. It also has an AI marketplace, an online AI collaboration system for business experts, researchers, data scientists, and developers to solve problems. Such software is ideal for the healthcare, insurance, financial services, and digital commerce industries. Once more, we see technology that helps businesses increase customer acquisition and engagement, while improving processes like billing and claims. CognitiveScale’s products are used by major corporations like NBC, Proctor & Gamble, Exxon, JP Morgan-Chase, and Macy’s.

Stem specializes in energy-storage. It uses AI to help automate energy management. This means determining when to charge energy storage systems and when to draw on them. Its “smart” system is also focused on energy forecasting and automated control. Meanwhile, SenSat offers a platform for managing infrastructure projects.

Ubiquity6 has built a mobile app that enables augmented reality for several people at once. Users see and interact with objects presented by the 3-dimensioned visual world of the Ubiquity app. They are thereby able to immerse themselves in a captivating, educational environment. The company’s website is itself worth visiting for its visual creativity.

Based in California, AI biotech company Zymergen describes itself as a “biofacturer”. One of their offerings is “Hyline”, a bio-based polyimide film. Its work includes applications for pharmaceuticals, chemical, agriculture, and industrial uses. Such technology enables faster cultivation of microbes through automation software and a vast catalog of digital DNA data.

Tencent is one of the largest social media companies to come out of China. The company has an advanced AI lab which developed tools to process information across its ecosystem–including natural language-processing, news aggregators, and facial recognition. They also have one of China’s top video streaming platforms: Tencent Music.

Perhaps the most exciting application of AI is in the field of robotics. Cutting-edge robotics combines cutting-edge work in symbolic AI, neural networks, natural language processing, machine vision (face recognition), and adaptive motor control. AI components can be used in different ways so as to respond to different situations. Hanson Robotics has created a human-like robot named “Sophia”, which provides a framework for exploring new robotic technology and AI research. This is the world’s first robot “Innovation Ambassador” for the U.N.’s Development Program. She has appeared on the Tonight Show and Good Morning Britain, and has “spoken” at conferences around the world. In the process, Sophia has illustrated the nature of human-robot interaction; and demonstrated potential applications.

Sophia has even been used as part of the “Loving AI” project, which seeks to understand how robots can adapt to users’ needs. This is accomplished using a protocol cheekily called SOUL (Synthetic Organism Unifying Language). Such software has been tested using the “Tononi Phi” measurement of consciousness.

This involves a kind of collective intelligence (referred to as the Sophia Intelligence Collective), which employs a hybridization of AI and human input. The team of human participants consists of a diverse array of people (scientists, philosophers, artists, writers, and psychologists) drawn from different races, genders, and cultures. The idea is to work together to humanize AI for the greater good. Hence Sophia is often navigated semi-autonomously with human assistance. A similar hybrid operation is used in tele-robotics and voice agents, which are equipped with the newest in face- and voice-recognition software. Systems like these provide a powerful way for humans and machines to help each other.

These are just some of the tools that enable AI and people to learn to get along better. Such technology will prove to be very important as AI gets smarter and more widely used.