In the advent of the coronavirus pandemic, tele-medicine services are more important than ever. Yet hospitals are reporting that their current technology is being overwhelmed.
Cleveland Clinic’s “Express Care Online” keeps crashing. The system is owned by tele-medicine provider, AmWell; and was not designed to handle such a drastic increase in traffic. “Doctor On Demand” is also finding it difficult to meet the massive surge. And tele-medicine start-up “98point6” is clamoring to keep up with heightened demand.
Current healthcare technology is inadequate to accommodate the formidable burdens of the crisis now upon us. During a pandemic, new tele-health capabilities are required if systems are going to rise to the occasion.